Can I cancel my order?

You can cancel without charge 48 hours before delivery/pick up time.  A refund will be issued.  After this time, a cancellation fee of 50% will apply.

To cancel, please email enquiries@culturalcatering.org.au or call Steve on 0426 830 811.

Can I change my order?

Changes can be made NO LATER than 48 hours before delivery/pick up.

Please email enquiries@culturalcatering.org.au for any changes. 

How much is delivery?

$44 flat fee within 10km radius from our location in Richmond.  See below for delivery suburbs.

Is there a order cut off date/time?

For orders placed by noon, earliest pick up/delivery date will be 3 days from Mon-Thurs, 5 days from Friday, 4 days from Saturday and Sunday excluding public holidays.

What suburbs do you deliver to?

We deliver within a 10km radius from our location in Richmond to the following suburbs. If you wish to place an order outside these areas, please contact us on enquiries@culturalcatering.org.au.

Abbotsford, Albert Park, Alphington, Armadale, Ascot Vale, Ashburton, Ashwood, Auburn, Balaclava, Balwyn, Batman, Bellfield, Box Hill, Brighton, Brunswick, Brunswick West, Bulleen, Burnley, Burwood, Camberwell, Canterbury, Carlton, Carnegie, Caulfield, Chadstone, Clifton Hill, Coburg, Collingwood, Cremorne, Cross Keys, Deepdene, Docklands, Eaglemont, East Melbourne, Elsternwick, Elwood, Essendon, Fairfield, Fitzroy, Fitzroy North, Flemington, Footscray, Gardenvale, Glen Huntly, Glen Iris, Hawksburn, Hawthorn, Heidelberg, Heidelberg West, Holmesglen, Hotham Hill, Ivanhoe, Kensington, Kew, Kew East, Kingsville, Kooyong, Malvern, Melbourne, Middle Park, Mont Albert, Moonee Ponds, Moreland, Murrumbeena, Newport, North Melbourne, Northcote, Ormond, Parkville, Pascoe Vale, Port Melbourne, Prahran, Preston, Princes Hill, Regent, Richmond, Ripponlea, Rosanna, Seddon, South Kingsville, South Melbourne, South Wharf, South Yarra, Southbank, Spotswood, St Kilda, Surrey Hills, Thornbury, Toorak, Tooronga, Travancore, Wattle Park, West Footscray, West Melbourne, Williamstown, Windsor, Yarraville

Can I order if I am outside the 10km delivery radius?

Yes, we can definitely chat about this. Please email enquiries@culturalcatering.org.au. Or via our contact page.

What days do you deliver?

Yes, we deliver every day subject to change and demand. You can choose a time between 9am-12pm or 12pm to 4pm. If you need your order at a more specific time, please contact us on enquiries@culturalcatering.org.au.  Or via our contact page.

What days can I pick up?

You can pick up Monday to Friday between 9am-4pm.

I don't have a credit card.  Can I pay by direct bank transfer?

Yes please contact us on enquiries@culturalcatering.org.au.  Or via our contact page.

Does your pricing include GST?

Yes it does (unless otherwise indicated)

Do you offer catering staff?

Yes we do.
Weekdays $33 per hr per staff (incl GST)
Weekends $48 per hr per staff (incl GST)

Please contact us for more details and a quote.

Is your packaging sustainable?

NRCH is committed to City of Yarra's climate policy so our packaging is biodegradable whenever possible.